Frequently asked questions

At Ramotion, we believe in empowering you with straightforward, transparent information about our team, our approach, and what it takes to bring your project to life. Here, we answer your most pressing questions directly and with purpose, so you can make an informed, confident choice in partnering with us.

FAQ

  • What types of companies and industries does Ramotion work with?

    Our client base is diverse, ranging from ambitious startups to established global companies. With a portfolio that includes high-growth B2B and B2C brands, we work across various sectors, including technology, finance, healthcare, and consumer goods, providing solutions that shape the future of these industries.

  • Who are some of your clients?

    Our portfolio includes well-known brands like Mozilla, Salesforce, Turo, Citrix, Volusion, Stripe, and Oppo. We take pride in collaborating with innovative companies across industries to craft compelling brands and create engaging digital experiences that drive growth and customer loyalty.

  • Does Ramotion work with startups?

    Yes, we partner with both early-stage and established companies. We understand the unique needs of startups, including the importance of scalability and investor appeal. Our startup clients collectively have raised over $1 billion, benefiting from our solutions that set them up for sustainable growth.

  • What makes a client a great fit for Ramotion?

    A great fit client for us is one that values the power of brand and design in driving business growth and shares our commitment to meaningful, measurable, purpose-driven work. Our ideal clients are those who support collaboration, prioritize leadership buy-in, are open to new ideas, and value strategic thinking. We thrive when clients are active decision-makers, and support our structured approach, as it allows us to deliver impactful, lasting results.

  • Do you have experience in my industry?

    We bring a wealth of cross-industry experience, which allows us to recognize patterns and apply insights to new contexts. Our work spans technology, finance, AI, healthcare, blockchain, and more, ensuring we have the expertise to tackle the unique challenges of various industries. Contact us to discuss your specific field, and we’ll gladly share relevant experience.

  • Can you share strategies or work for clients not featured on your site?

    We respect our clients’ confidentiality and do not share detailed strategies or proprietary work that isn’t publicly available. Instead, we provide case studies that showcase our process, methodology, and outcomes in a way that respects client privacy while giving you valuable insights into our approach.

  • Is everything you’ve done showcased in your portfolio?

    Our portfolio features a curated selection of our work. Given the breadth of our experience, we cannot display every project but maintain an extensive archive. If you’re looking for specific industry examples or types of projects, we’d be happy to provide additional case studies from our comprehensive library to showcase our expertise in areas relevant to your needs.

  • How large is the team that will work on my project?

    Typically, 5–12 experienced team members are dedicated to each project, depending on its scope. You’ll work with specialists in roles such as project management, brand strategy, design, and development. Our distributed team is dedicated to ensuring every project receives focused attention and a high level of expertise.

  • Will the founders be involved in my project?

    Our founders contribute to the strategic direction and quality of all our work. They set the tone at project kickoff and collaborate with team leads on vision and high-level guidance throughout the process. While they may not be involved daily, they ensure that every team member embodies Ramotion’s standards and commitment to quality. Should you prefer more involvement, we can explore additional options based on your needs.

  • How does Ramotion handle client communication and collaboration?

    We use collaborative tools like Trello or Asana for project management, along with Figma, Dropbox, and Slack to ensure smooth and organized communication. This structure supports a transparent, efficient process where you’re kept informed and involved at every stage. Regular updates and structured meetings keep the project aligned with your goals and vision.

  • How will Ramotion’s team learn about my business?

    We begin each project with a thorough discovery phase, including activities such as leadership interviews, competitive audits, and facilitated workshops to deeply understand your business. This immersion ensures that our work aligns with your brand’s values, industry, and specific objectives, allowing us to develop a tailored, effective solution.

  • Is brand strategy included in all projects?

    Brand strategy is essential for branding projects, while it’s optional for web design and app development projects. We help clients identify whether a strategic foundation is needed, ensuring all creative outputs are aligned with your brand’s goals and values.

  • Can I hire Ramotion for strategy only?

    Yes, we offer strategy as a standalone service. Whether you need brand positioning, market insights, or a strategic roadmap, we can help lay the groundwork before creative execution, tailoring our approach to your specific objectives.

  • If we already have a strategy, can we hire Ramotion for design or development only?

    Absolutely. Since Ramotion positioned at the intersection of product and brand, many clients come to us with a clear strategy and need a partner to bring it to life through design, development or brand application. We’re happy to review your existing strategy to ensure it aligns with our approach and, if so, provide the creative services you need.

  • What are the typical timelines and costs for a project?

    Project timelines and costs vary based on the scope and complexity of each project. For instance, brand identity design projects are typically estimated on a project-based model, while web app development projects are often structured with a monthly model based on the project’s ongoing needs.

  • How are billing and payment schedules structured?

    For project-based engagements, billing is typically milestone-based, beginning with an initial payment and followed by scheduled installments. For clients seeking ongoing collaboration, we offer a monthly commitment model, allowing us to function as an integrated extension of your team. We’re committed to transparency and can discuss flexible options to meet your project’s needs.

  • Does Ramotion accept equity as payment?

    In certain cases, we may consider equity as part of our compensation. Generally, however, we operate on a direct payment basis, as this structure enables us to focus fully on delivering value through our services.

  • Do you sign NDAs before initial discussions?

    We recognize the importance of confidentiality. While we prefer to have a preliminary conversation before signing, we’re happy to discuss an NDA when appropriate to protect your ideas and ensure a comfortable partnership.

  • Do you respond to RFPs?

    Yes, we consider Requests for Proposals. We view RFPs as an opportunity to understand your project vision better and assess fit, particularly when we can meet with key decision- makers to establish alignment and compatibility.

  • Can I speak with current or past clients before hiring Ramotion?

    While we deeply respect our clients’ time commitments, we can arrange references upon request. Alternatively, we provide testimonials and third-party reviews to give you insights into our collaboration and outcomes.

  • What do you require before starting a project?

    To kick off a project, we’ll need a signed proposal, a Master Services Agreement (MSA), and an initial deposit. Our structured onboarding process also includes defining your goals and setting up key milestones to ensure we begin with clear direction and expectations.

  • How much input will I have during the process?

    We take a collaborative approach, with active client involvement at key milestones to ensure the project remains aligned with your vision. Your insights and feedback are essential to our process, allowing us to refine and perfect our work to meet your goals and expectations.

  • What if I don’t like the initial concepts?

    We’re committed to a collaborative process, with feedback loops designed to keep the project aligned with your vision. If the initial concepts miss the mark, we openly discuss your feedback and refine our approach to ensure a successful outcome.